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  Our philosophy

  We know not all businesses are created the same; your business needs personalized support that understands your goals and suits your needs. With our team of experts who are more than just technical support but partners are committed to your success. Resolving issues and providing preventive advice in an expedient manner keeps our clients happy and successful.

 

When you need guidance – we here

One thing you’ll know, we’re here for you when you need us most. Whatever your needs are, whether it's a simple question, access to a highly trained expert or advance training, you can rest assured that we got you covered. And the best part is, it won't cost your a fortune! Now that’s a peace of mind you can’t put a value on.

 

Every customer is a VIP in our book, however not every customer requires special personalized support. All of our customers that have chosen to make us a partner in helping them simplify their business and life are automatically enrolled in our Standard Support. You’ll have access to our self-help resources such as webinars, demo videos, and of course you can always email or call us during normal business hours with any questions you may have. All emails and calls are responded to within 1-3 business days.

Are you and your team in need of a more personalized, faster service? We made it easy and very cost effective to get you access to a highly trained support specialist so you can focus on your business and not worry about diagnosing your own problems. We offer three innovative, personalized support packages that will definitely suit your needs:

 

 

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  Power Support

  We here when you need us most, get the special attention you need when you need it. Our support specialists are here for you. Get priority access to our support specialists, 2 incidents per month and unlimited first response email support. Click here to register.

 

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  Premier Support

  If you’re looking for a little more personalized support and security then we can definitely accommodate your needs. Get priority access to our support specialists, 5 Incidents per month. 1 free custom task developed, and unlimited first response email support. Click here to register.

 

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  Platinum Support

  Do you have a big team to train and manage but just don’t have the time, or the expertise to get your team up-to- speed? Ok, say no more, we got you. Get priority access to your very own designated support specialists, 1-on-1 coaching, personalized live webinars for your team, 5 additional custom task developed, and unlimited first response email support. *Call for details

 

• Always stay updated on new features

  Tired of using outdated software that just never change and is the same since the day you bought it? We understand your business changes and you need a software that can keep up with the changes of your company. Our development team is always working countless hours on conjuring up new features and implementing cutting edge tools that will continue to give you the edge and streamlined your business even more. You don’t ever have to wonder when a new feature has rolled-out because iChameleon will automatically updates itself every time. Don’t you wish life was always that easy?

 

• Don't have the time to setup your      own task? We got you covered.

 

• Join our fun webinars and learn      more on how iChameleon can      better assist you.

 

• Ready to expand but need a            more personal assistance, we      here.